Terms and Conditions

Health and Safety Information

Health and Safety Precautions to be observed during and after pest management treatment.

Please inform us of any pets, personal, family, or staff allergies, or other health concerns.
Individuals who are particularly sensitive or prone to allergic reactions should stay out of the premises for a minimum of twenty-four (24) hours. They should only return after the premises have been fully ventilated. Keep air-conditioners on vent mode for at least four hours after the treatment or before re-occupying.
If there is suspicion that someone has entered a treated area and experienced adverse effects, contact the Poisons Information Centre at 13 11 26 and have this notice readily available.
All food items and utensils must be covered before treatment, following the provided instructions.
During the treatment period, remove or protect all people, animals, birds, or fish. Keep pets away from treated areas until they are dry and any residual odor has dissipated.
Avoid contact with treated surfaces until the insecticide has completely dried, which may take anywhere from one to twenty-four (1–24) hours.
For external treatments, close all doors and windows during the procedure and keep them closed until the odor has dissipated, which may take three to twenty-four (3–24) hours. This is to prevent any odor from entering the building.
When accessing or working in roof voids and/or subfloor areas, wear overalls, gloves, and a respirator to prevent contact with insecticidal products. Wash overalls and gloves immediately and separately from other laundry or dispose of them as soon as possible.
Follow any verbal advice given by our firm or our licensed technician at the time of treatment.

Treatment Details and Control Agents

Only Pest Management agents/products approved by the Department of Primary Industry and/or the Australian Pesticides and Veterinary Medicines Authority (APVMA), and registered for use within the relevant State or Territory, will be utilized.
While every care will be taken, LX Pest Solutions will not be held liable for staining of timbers, fabrics, wall coverings, floor coverings, or any other articles that may occur.
LX Pest Solutions will deliver the service in a competent and professional manner in accordance with these terms. The ongoing effectiveness of the pest control provided depends on the Customer implementing EPC-recommended hygiene, housekeeping, and property maintenance procedures. The Customer acknowledges that pest treatment may be rendered ineffective by disturbing treated areas, building alterations, renovations, or introducing untreated or infested materials to the property that encourage pest activity.
To the extent permitted by law, the Customer will indemnify LX Pest Solutions and its personnel against all actions, claims, proceedings, or costs (including legal costs on a full indemnity basis) incurred as a result of reliance placed on the content of a service or inspection report by any person other than the Customer, where the report was obtained without the written approval of LX Pest Solutions. This indemnity does not apply to the extent that any loss or damage is caused by LX Pest Solutions or its personnel.

Disclaimer of Liability to Third Parties

Compensation will solely be provided for losses resulting from contractual or tortuous obligations incurred by the client specified on the front of this Pest Management Treatment Proposal & Advice Notice. Any third party utilizing or depending on this notice, whether in whole or in part, does so entirely at their own risk.

Liability:

To the extent permitted by law, EPC will not be liable for any loss of profits or revenue, loss of business, wasted expenditure, or any form of indirect or consequential loss arising out of or in connection with this agreement, the supply of the services, the equipment, or the sale of any goods.
Where a claim relates to a guarantee or warranty under the Australian Consumer Law, EPC’s total aggregate liability to the Customer under or in relation to this agreement (including in contract, negligence, tort, or any common law or statutory right) is limited, at EPC’s option, to:
- In relation to claims relating to services, the resupply of the services or the cost of resupplying the services; or
- In relation to claims relating to goods, the resupply of the goods or the cost of resupplying the goods.
In all other circumstances, the liability of EPC to the Customer (including in contract, negligence, tort, or any common law or statutory right) under this agreement will not exceed the fees received by EPC from the Customer pursuant to this agreement.

1. Proofing

Installing bristle strips at the base of the door to deter rodents and insects from entering.
The base of the door is damaged, resulting in gaps that could potentially allow pests to enter — repairs requested by the client.
Sealing the gaps in the doorframe to prevent pest access — repairs requested by the client.
Repairing or replacing damaged fly screens.
Installing a fly screen on the window/door to prevent potential access for flying insects.
Sealing gaps around pipes to prevent pest entry.
Replacing the damaged strip curtain door to prevent flying pests from accessing the area.
Tiling repairs required to seal off areas that could harbor and breed pests.
Repairing a broken window to prevent flying pests from accessing the space.

2. Benefits

The benefit of proofing identified areas in reports is the control and reduction of pest-favored harborage, breeding, and entry points. By controlling and reducing pest activity within these areas, it helps maintain a controlled environment on your premises.

Staff should refrain from leaving windows open to prevent insect ingress.
Removal of bird droppings and old nesting materials is necessary.
Drains should be cleaned regularly to prevent insect-related issues.
Blocked guttering requires cleaning.
Production machinery requires deep cleaning.
Regular cleanup of dust, debris, and spillage is essential.
Cleaning of the production/preparation area is necessary.
Thorough cleaning of the preparation area is recommended.
Regular cleaning of spilled liquids or products is required.
Overgrown vegetation around the building and fence line needs to be trimmed.
No access was possible; arrangements for access should be made for the next visit.
Additional external baiting points are required around the building perimeter and fence line.
Additional rodent bait stations are needed.
It is recommended that the client purchase additional rodent bait stations.
Installation of moth pheromone traps is recommended for effective monitoring.
Access to this area was not possible due to safety reasons.

3. Stacking and Storage

Stacking procedures should allow for a 0.5 m gap between goods and walls to enable visual inspection by the First Care technician.
Material or product storage should be arranged to prevent hindrance to thorough visual inspections.
Materials or equipment stored close to buildings should be relocated to a suitable distance away from the buildings.
It is necessary to distinguish older stock from new stock and arrange them in the correct order.

IMPORTANT DICHLORVOS SAFETY INSTRUCTIONS

Due to the severity of the pest infestation on your premises, you have chosen a treatment involving insecticides. Insecticides, also known as pesticides, are substances designed to eliminate insect pests by exerting a toxic (poisonous) effect that interferes with specific life processes within the insect. However, it’s important to note that they can pose adverse reactions, particularly in sensitive individuals. To ensure your safety, it is crucial for you to understand and strictly adhere to all the safety protocols outlined below.

BEFORE TREATMENT

Ensure all food items are removed or sealed, and utensils covered. Cover plastic items like stereos and computers, as well as leather goods such as sofas and chairs. Evacuate all individuals, pets, and plants before treatment. If aquarium relocation isn’t possible, cover with impermeable film and turn off the pump. Turn off naked lights and gas pilot lights. Seal the area by closing doors and windows, and switch off fans and air-conditioning. Inform personnel about the treatment, advising those with asthma or sensitivities to avoid the premises for 24 hours. MSDS available upon request. Open all cupboards and notify the Fire Brigade if fire detection systems are installed

AFTER TREATMENT

The premises must undergo thorough ventilation before occupant’s re-enter or the structure is reused. All doors, windows, and ventilators should be opened, allowing for at least thirty (30) minutes of thorough ventilation. Air-conditioners must be switched on in open vent mode and left in this mode for the remainder of the day to bring in fresh outside air. For large structures like a Grain Silo, longer ventilation periods may be necessary, potentially requiring forced air ventilation, such as powered fans.

I acknowledge that I have received and understood the above procedures and agree to adhere to the treatment requirements. I understand that any issues resulting from my failure to follow this advice is my responsibility.